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Québec Study on School Staff Job Satisfaction

Have you been invited to participate in this survey?

The objective of the study is to measure the level of job satisfaction of school staff in the public system and to identify the factors involved. This study is aimed at teachers, professional staff, support staff, and management staff.

Frequently asked questions

What is the Institut de la statistique du Québec?

The Institut de la statistique du Québec is a government agency whose mission is to produce, analyze and disseminate official, objective and quality statistics on various aspects of Québec society.

I tried accessing the questionnaire but got an error message. What should I do?

Make sure you entered your identifier correctly, without any spaces before or after.

You can contact the Institut de la statistique du Québec at 1-800-561-0213 or at satisfaction@stat.gouv.qc.ca.

Please mention the name of the study indicated in your invitation letter, your name, your file number (found in the letter under your address), and your contact information.

We will follow up on your request as soon as possible.

Why was I chosen for the study?

Your name was selected at random, just like the names of other staff members working in the Québec public school system, so that you can participate in the Québec Study on School Staff Job Satisfaction. This study is aimed at teachers, professional staff, support staff, and management staff who have been in the presence of students since the beginning of the school year.

The personal information required for the study, including your contact information, was obtained in accordance with the Act respecting the Institut de la statistique du Québec, which guarantees that it will be kept confidential.

Do I have to take part in this study?

Your participation in this study is voluntary, but important. It will enable us to learn about the factors that contribute to school staff satisfaction and will help the Ministère de l’Éducation (MEQ) identify priority actions and interventions to attract and retain school staff.

Are telephone conversations recorded?

For quality and training purposes, telephone conversations with Institut de la statistique du Québec agents are recorded. If you do not want your conversation to be recorded, simply notify the agent at the beginning of the call.

What is the Institut de la statistique du Québec’s privacy policy?

The Act respecting the Institut de la statistique du Québec guarantees that your answers will be kept confidential and will only be used for statistical purposes.

All ISQ employees have been sworn in before a commissioner and are bound to maintain secrecy and confidentiality.

Will you share my answers with other individuals or organizations?

The study is conducted in accordance with the Act respecting the Institut de la statistique du Québec. Your answers will be kept confidential and will only be used for statistical purposes. They will be stored securely by the Institut de la statistique du Québec and will not be shared with the Ministère de l’Éducation.

Does the Institut de la statistique du Québec have an ethical framework?

Yes. The ethics committee appointed by the ISQ reviewed the study to ensure it is conducted in a way that respects participants and protects their dignity.

How can I make sure you are from the Institut de la statistique du Québec?

You can call the Institut de la statistique du Québec toll-free at 1-800-561-0213.

When will the study results be made available?

The results of the study will be published on the Institut de la statistique du Québec’s website in the spring of 2027.

You can view the results of the first study on the Québec Study on School Staff Job Satisfaction Webpage.

How can I get more information about the study?

For more information about the study, please contact the Direction de la gestion de la collecte by email at satisfaction@stat.gouv.qc.ca or by phone at 1-800-561-0213.

Our hours of operation are:

  • Monday to Thursday: 9 a.m. to 8:30 p.m.
  • Friday: 9 a.m. to 4:30 p.m.
  • Saturday: 10 a.m. to 4:30 p.m.
  • Sunday: 10 a.m. to 8:30 p.m.
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