Summary of responsibilities
Secretarial staff perform various administrative tasks and support managers and professionals in their work. Mainly, they greet visitors and direct them to the appropriate location, provide information over the telephone, open and screen correspondence, draft documents with special attention to grammar and spelling, set appointments and issue reminders to those concerned.
Education requirement
Secondary School Diploma or Diploma of Vocational Studies (DEP) and training from a private secretarial school, or Diploma of College Studies (DEC) with a specialization in secretarial studies or office system technology
Condition of employment
None
Minimum experience generally required by level of complexity
- Level 1: None
- Level 2: 5 years
- Level 3: 8 years
Description of the levels of complexity
Examples of job titles
- Word processing operator
- Secretary
- Executive secretary
- Administrative assistant
- Junior secretary
To be excluded from this job
- Medical secretary
- Legal secretary
- Clerical and administrative support personnel (ERG 407)