Survey of Internet Integration into Business Processes

    General information

    The objective of the Survey of Internet Integration into Business Processes is to provide a portrait of Internet access and use by Québec businesses, as well as their use of certain technologies. The 2016, 2018 and 2020 editions were carried out at the request of the Ministère de l’Économie et de l’Innovation. The 2012 edition was carried out at the request of the Secrétariat du Conseil du trésor.

    In 2022, this survey was replaced by the Survey of Digital Technology Use by Businesses.

    Type of survey

    Cross-sectional survey.
    Regional estimates (2012 edition only).

    Targeted population

    The target population of the survey comprises businesses with one or more employees, excluding self-employed workers, in 16 NAICS (North American Industry Classification System, 2017) industry sectors:

    • Agriculture, forestry, fishing and hunting (NAICS 11);
    • Mining, quarrying, and oil and gas extraction (NAICS 21);
    • Utilities (NAICS 22);
    • Construction (NAICS 23);
    • Manufacturing (NAICS 31-33);
    • Wholesale trade (NAICS 41);
    • Retail trade (NAICS 44-45);
    • Transportation and warehousing (NAICS 48-49);
    • Information and cultural industries (NAICS 51);
    • Finance and insurance (NAICS 52);
    • Real estate and rental and leasing (NAICS 53);
    • Professional, scientific and technical services (NAICS 54);
    • Management of companies and enterprises (NAICS 55);
    • Administrative and support, waste management and remediation services (NAICS 56);
    • Arts, entertainment and recreation (NAICS 71);
    • Accommodation and food services (NAICS 72).

    In 2012, the survey also included a component for establishments with five or more employees in order to produce regional estimates. Since some businesses have several establishments (stores, factories, etc.) in different regions of Québec, the information gathered from these establishments provides a more comprehensive regional picture of Internet access.


    The sampling frame used to select the sample is constructed based on Statistics Canada’s Business Register (BR) database.

    2020: 12,339 businesses

    2018: 12,286 businesses;

    2016: 15,205 businesses;

    2012: about 14,000 businesses.

    Themes and topics

    Internet access, Internet use, Internet presence, e-commerce practise, use of online government services, use of information and communication technologies (ICTs), electronic information sharing practices, ICT investments, customer information (2020 edition only), and impact of the COVID-19 pandemic (2020 edition only).

    Technical and methodological documentation

    Analytical products and data

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