• Statistics
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  • Surveys

    Survey of Attendance at Museum Institutions

    The objective of this survey is to provide quarterly attendance indicators for museums, exhibition centres and interpretation sites.

    What is the Institut de la statistique du Québec?

    The Institut de la Statistique du Québec, also known as Statistique Québec, is a government agency whose mission is to produce, analyze and disseminate official, objective and high-quality statistics on various aspects of Québec society.

    What is the Observatoire de la culture et des communications?

    The Observatoire de la culture et des communications is a branch within Statistique Québec that is responsible for everything specifically relating to the fields of culture and communications.

    The Observatoire began its activities in September 2000. Its mission is to meet the needs of stakeholders in the culture and communications sectors. It is responsible for producing and disseminating statistical portraits of the various cultural fields, and also offers support for research. In addition, the Observatoire is tasked with monitoring all fields related to culture and communications.

    I tried accessing the questionnaire, but keep getting an error message. What should I do?

    Make sure you entered your identifier and password correctly.

    You can contact Statistique Québec by phone at 1-800-561-0213 or by e-mail at collecte@stat.gouv.qc.ca.

    In your message, please mention the name of the survey, as well as your name and contact information.

    We will respond to your request within 24 hours during our office hours: Monday to Friday from 8:30 a.m. to 4:30 p.m.

    How was my institution selected?

    The survey universe is made up of various sources of information, including the list of member institutions of the Société des musées du Québec and the Québec business register.

    Do I have to take part in this survey?

    Yes. Your participation is important in order to provide the most accurate picture possible of museum attendance and to ensure that institutions of all sizes in all regions of Québec are well represented.

    As set out in section 11 of the Act respecting the Institut de la statistique du Québec, the director general has the right to determine which requests for information are to be considered mandatory if he deems that such information is necessary to produce reliable statistics. The director general has declared this survey mandatory.

    As a result, you are legally obligated to fill out the survey. Under the Act respecting the Institut de la statistique du Québec, anyone asked to provide the Institut with information deemed mandatory must do so within the timeframe and in the format requested.

    What is Statistique Québec’s privacy policy?

    The Act respecting the Institut de la statistique du Québec guarantees that the information you provide will be kept confidential and will only be used for statistical purposes. All Statistique Québec employees have taken an oath before a commissioner and are bound to maintain the secrecy and confidentiality of the data they collect.

    Will you share my answers with other individuals or organizations?

    The data provided by participants are known to and used only by authorized Statistique Québec personnel. Only aggregated survey results are made public to protect the anonymity of participants.

    How can I make sure you are from Statistique Québec?

    You can call Statistique Québec toll-free at 1-800-561-0213.

    How can I get more information about the survey?

    For more information about the survey, please contact the Direction de la gestion de la collecte by e-mail at collecte@stat.gouv.qc.ca or by phone at 1-800-561-0213 (toll-free).

    How can I obtain the results of the survey?

    The survey results are published each quarter. To follow museum institution attendance trends, go to the website of the Institut de la statistique du Québec at statistique.quebec.ca/en/document/data-on-attendance-at-museum-institutions.

    You can also view our publications on attendance at museum institutions at statistique.quebec.ca/en/document/attendance-at-museum-institutions.