The Institut de la statistique du Québec is a government agency whose mission is to produce, analyze and disseminate official, objective and quality statistics on various aspects of Québec society.
Frequently Asked Questions
The Institut de la statistique du Québec is a government agency whose mission is to produce, analyze and disseminate official, objective and quality statistics on various aspects of Québec society.
To participate in the study, you simply have to:
- go to the following Web address: statistique.quebec.ca/slsq;
- enter your identifier;
- create a password; and
- complete the online questionnaire.
If necessary, you can exit the questionnaire and return to finish it at a more convenient time.
The Institut de la statistique du Québec will contact the persons who have not yet summited their online questionnaire to obtain their answers by phone. If you are not available when we call, you can let us know what time would be more convenient for you.
Make sure you entered your identifier and password correctly.
You can contact l’Institut de la statistique Québec by phone at 1-800-561-0213 or by e-mail at eslpq@stat.gouv.qc.ca.
In your message, please mention the name of the study printed on your invitation letter, as well as your name and contact information.
We will respond to your request within 24 hours during our office hours: Monday to Friday from 8:30 a.m. to 4:30 p.m.
Your name was selected at random, just like over 75,000 other people in Québec. This study covers people aged 15 and over.
The personal information required for the study, including your contact information, was obtained in accordance with the Act respecting the Institut de la statistique du Québec, which guarantees that it will be kept confidential.
Your participation is voluntary, but important, because it will help us obtain an accurate statistical picture of the situation of languages in Québec.
For quality and training purposes, phone calls with the Institut de la statistique du Québec agents are recorded. However, if you don't want the call to be recorded, simply notify the agent at the beginning of the call.
The Act respecting the Institut de la statistique du Québec guarantees that the information you provide will be kept confidential and will only be used for statistical purposes. All Institut de la statistique du Québec employees have taken an oath before a commissioner and are bound to maintain the secrecy and confidentiality of the data they collect.
Yes. The study was reviewed by an ethics committee appointed by the Institut de la statistique du Québec. This committee is responsible for safeguarding the respect, dignity and integrity of those participating or included in the study.
No. The questionnaire is personal and can only be filled out by the person who was selected for the study.
You can call the Institut de la statistique du Québec toll-free at 1-800-561-0213.
For more information about the study, please contact the Direction de la gestion de la collecte by e-mail at eslpq@stat.gouv.qc.ca or by phone at 1-800-561-0213 (toll-free). You can reach us Monday to Thursday from 9 a.m. to 8:30 p.m., Friday from 9 a.m to 4:30 p.m., Saturday from 10 a.m. to 4:30 p.m. and Sunday from 10 a.m. to 8:30 p.m.