Summary of responsibilities
Telecommunications operators work in call centres or centralized services and operate several telecommunications devices (radio transmitter, pager, radio communication unit, radiotelephone, console, teletypewriter, etc.).
Education requirement
Some secondary-school education
Condition of employment
None
Minimum experience generally required by level of complexity
- Level 1: None
- Level 2: 1 year
- Level 3: 3 years
Description of the levels of complexity
Examples of job titles
- Radio operator
- Telephone operator
- Radiotelephone operator
- Dispatcher
To be excluded from this job
- Receptionist and switchboard operator (ERG 412)
- 911 operator