Summary of responsibilities
Receptionists greet visitors and direct them to the appropriate person or department, answer and forward telephone calls, take messages and perform general clerical duties.
Education requirement
Secondary School Diploma
Condition of employment
None
Minimum experience generally required by level of complexity
- Level 1: Not applicable
- Level 2: None
- Level 3: Not applicable
Description of the levels of complexity
Examples of job titles
- Receptionist
- Switchboard operator
- Reception clerk
To be excluded from this job
- Telephone operator (NOC 1414 – ERG 411)
- Hotel front desk clerk (NOC 6525)
- Telephone exchange operator (ERG 411)
- Clerks whose main duties consist of word processing or filing (ERG 407)
- Hosts mainly involved in public relations