The objective of this survey is to produce indicators on the performance of Québec hotel establishments and tourist accommodations with four or more rental units. The data—which include occupancy rates, number of available and occupied units, number of units occupied by visitors from outside the province of Québec, and average rental price—are then published by the Ministère du Tourisme.
The Institut de la statistique du Québec, also known as Statistique Québec, is a government agency whose mission is to produce, analyze and disseminate official, objective, high-quality statistics on various aspects of Québec society.
To participate in the survey, you simply have to:
- Go to: statistique.quebec.ca/e152e;
- Enter your identifier;
- Enter your password; and
- Complete the online questionnaire.
Since most questions require searching for information, we strongly suggest that you start by filling out the paper version of the questionnaire, which is available here: statistique.quebec.ca/en/fichier/152-quest.pdf. If necessary, you can exit the questionnaire and return to finish it at a more convenient time.
The Institut de la statistique du Québec will contact the participants who have not submitted their online questionnaire to obtain their answers by phone. If you are not available when we call, you can let us know what time would be more convenient for you.
Make sure you entered your identifier correctly, without any spaces before or after.
You can contact the Institut de la statistique du Québec by phone at 1-800-561-0213 or by email at hebergement@stat.gouv.qc.ca.
Please mention the name of the survey indicated on your invitation letter or in the email you received as well as your name, file number and contact information.
We will respond to your request within 24 hours during our office hours, Monday to Friday between 8:30 a.m. and 4:30 p.m.
For quality and training purposes, telephone interviews with Institut de la statistique du Québec agents are recorded. If you do not want the interview to be recorded, simply notify the agent at the beginning of the call.
The survey universe is based on the file of establishments with a classification certificate issued by the Corporation de l’industrie touristique du Québec (CITQ) as well as establishments currently undergoing evaluation to obtain this classification, which was provided to us by the Ministère du Tourisme. From that list, a census of establishments in several tourism regions of Québec is carried out, and a sample of establishments in other regions is selected. Establishments of all sizes and in all regions of Québec are included in the survey.
Yes. Your participation is essential in order to obtain the most accurate picture possible of the occupancy rate of hotels and tourist accommodations and to ensure that establishments of all sizes and in all regions of Québec are well represented.
As set out in section 11 of the Act respecting the Institut de la statistique du Québec, the Chief Statistician has the right to determine which requests for information are to be considered mandatory if such information is deemed necessary to produce reliable statistics. It was determined by the Chief Statistician that this survey should be mandatory.
As a result, you are legally obligated to take part in the survey. Under the Act respecting the Institut de la statistique du Québec, anyone asked to provide the Institut with information deemed mandatory must do so by the prescribed deadline and in the prescribed format.
You can view the Act respecting the Institut de la statistique du Québec on Publications Québec’s website.
The Act respecting the Institut de la statistique du Québec guarantees that the information you provide will be kept confidential and will only be used for statistical purposes. All employees working at the Institut de la statistique du Québec have been sworn in before a commissioner and are bound to maintain the secrecy and confidentiality of the data they collect.
The data provided by participants will be seen and used only by authorized employees at the Institut de la statistique du Québec. Only aggregated survey results are made public to protect the anonymity of participants.
You can call the Institut de la statistique du Québec toll-free at 1-800-561-0213.
The results of the survey are published on the tourist accommodations and campgrounds page of the Québec.ca website (in French only).
For more information about the survey, please contact the Direction de la gestion de la collecte by email at hebergement@stat.gouv.qc.ca or by phone at 1-800-561-0213 (toll-free). Please mention the name of the survey indicated on your invitation letter or in the email you received as well as your name, file number and contact information. You can reach us Monday to Friday from 8:30 a.m. to 4:30 p.m.