Study of Individuals Who Received Health Care Services 10 Years Ago in Québec

    This study focuses on the quality of life, the living conditions, and the services used by individuals who have a history of cancer. The study will provide reliable data on the life experiences of people who have suffered from illnesses such as cancer.

    Frequently asked questions

    What is the Institut de la statistique du Québec?

    The Institut de la statistique du Québec is a government agency whose mission is to produce, analyze and disseminate official, objective and quality statistics on various aspects of Québec society.

    How do I participate in the study?

    The Institut de la statistique du Québec will call you in February 2024 or thereafter to complete a 20-minute questionnaire by telephone. You don’t need to prepare anything. If you are not available when we call, you can let the agent know what time would be more convenient for you.

    What kind of information will be collected in this study?

    The questions ask about your socio-economic situation, physical and emotional well-being, living conditions, and use of health care services. The questionnaire must be completed by yourself. You should not have to contact a health professional to obtain the information requested. Please provide the most accurate answers possible. If you are unable to provide an accurate answer to a given question, please answer it to the best of your ability, as this information will still be invaluable to us. If you prefer not to answer a question, you can skip it, regardless of your reason for not answering.

    Why was I selected?

    Your name was selected from the records of the Ministère de la Santé et des Services sociaux, just like the names of several other Quebecers.

    The personal information required for the study, including your contact information, was obtained in accordance with the Act respecting the Institut de la statistique du Québec, which guarantees that it will be kept confidential.

    Do I have to take part in this study?

    Your participation in the study is voluntary, but very important, because it will provide stakeholders with reliable data that is needed to improve the quality of life, the living conditions, and the care and services offered to individuals with a history of cancer.

    Are telephone conversations recorded?

    For quality and training purposes, telephone conversations with Institut de la statistique du Québec agents are recorded. If you don’t want your conversation to be recorded, simply notify the agent at the beginning of the call.

    What is the Institut de la statistique du Québec’s privacy policy?

    The Act respecting the Institut de la statistique du Québec guarantees that the information you provide will be kept confidential and will only be used for statistical purposes. All those who work at the Institut have been sworn in before a commissioner and are bound to maintain secrecy and confidentiality.

    Will you share my answers with other individuals or organizations?

    The study is conducted in accordance with the Act respecting the Institut de la statistique du Québec. The Institut has entered into an agreement with the Ministère de la Santé et des Services sociaux to provide them with the data collected, except for your name, address, telephone number, and any other identifying information. All of your information will remain confidential and will only be used for statistical purposes.

    Does the Institut de la statistique du Québec have an ethical framework?

    Yes. The ethics committee appointed by the Institut de la statistique du Québec reviewed the study to ensure it is conducted in a way that respects participants and protects their dignity.

    How can I make sure you are from the Institut de la statistique du Québec?

    You can call the Institut de la statistique du Québec toll-free at 1-800-561-0213.

    How can I get more information about the study?

    For more information about the study, please contact the Direction de la gestion de la collecte by e-mail at collecte@stat.gouv.qc.ca or by phone at 1-800-561-0213 (toll-free). Please mention the name of the study printed on your invitation letter, as well as your name, file number, and contact information. You can reach us Monday to Thursday between 9 a.m. and 8:30 p.m., Friday between 9 a.m. and 4:30 p.m., Saturday between 10 a.m. and 4:30 p.m., and Sunday between 10 a.m. and 8:30 p.m.

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