Summary of responsibilities
Administrative support staff perform a variety of day-to-day administrative tasks within a department or program. They process documents, records and data, or perform functions related to a field requiring specific knowledge (e.g. accounting, payroll, etc.).
Education requirement
Secondary School Diploma
Condition of employment
None
Minimum experience generally required by level of complexity
- Level 1: None
- Level 2: 3 years
- Level 3: 6 years
Description of the levels of complexity
Fields of activity
- General office work
- Filing
- Purchasing and inventory
- Library
- Accounting (accounts receivable and payable)
- Payroll and personnel
- Statistics
- Publication
- Collection
- Administrative services
Examples of job titles
- Administrative clerk
- Accounting clerk
- Billing clerk
- Accounts-receivable or accounts-payable clerk
- Payroll clerk
- Collection officer
To be excluded from this job
- Customer service representative - financial services (NOC 6551)
- Banking and insurance clerk (NOC 1434)
- Receptionist and switchboard operator (NOC 1414 - ERG 412)
- Clerical jobs where word processing or secretarial tasks comprise more than 50% of the duties (ERG 409)
- Information clerk (NOC 6552 - ERG 410)
- Buyer (ERG 414)