The objective of the survey is to obtain a statistical portrait of the social economy in Québec. The information collected will allow us to measure the size of this sector and its economic contribution and to describe its evolution since 2016.
Frequently asked questions
The Institut de la statistique du Québec (the Institut), also known as Statistique Québec, is a government agency whose mission is to produce, analyze and disseminate official, objective and quality statistics on various aspects of Québec society.
- Preliminary stage
First, we will ask you to provide the contact information of the person in your business who will be able to answer the survey questionnaire, which covers the following aspects: the business’s general profile, financial situation, human resources, governance, and business model. We will also ask you to confirm some information. This preliminary stage will only take a few minutes.
At this stage, you simply have to:
- Go to the form at statistique.quebec.ca/e399e.
- Enter the identifier printed on the letter you received.
An e-mail will be sent to the person you have identified so they can complete the questionnaire. This person will have a few weeks to complete it.
- Survey questionnaire
To access the survey questionnaire, the person you have identified will have to:
- Go to statistique.quebec.ca/e399e.
- Enter the identifier provided in the e-mail they received or on the invitation letter sent to the business.
- Create a password.
They can then start completing the survey. If necessary, they can exit the questionnaire and return to finish it at a more convenient time.
The Institut will call the persons who have not submitted their online questionnaire to obtain their answers by telephone. If the person identified is not available when we call, they can let us know what time would be more convenient for them.
Please contact the Institut by telephone at 1-800-561-0213 or by e-mail at email@example.com.
You will have to mention the name of the survey indicated on the invitation letter sent to the business or in the e-mail you received, your name, and your contact information.
We will respond to your request within 24 business hours, Monday to Friday between 8:30 a.m. and 4:30 p.m
For quality and training purposes, telephone interviews with the Institut agents are recorded. Any person who does not want their interview to be recorded can notify the agent at the beginning of the call.
Your business was selected from the Registre des entreprises du Québec (REQ) as well as lists from ministries, agencies, and other organizations likely to keep a list of social economy businesses.
The Institut selects its samples randomly while taking into account the type and size of businesses as well as the administrative region where they are located.
Yes. The participation of your business is essential to ensure that social economy businesses of all types, of all sizes and in all administrative regions are represented.
As set out in section 11 of the Act respecting the Institut de la statistique du Québec, the Chief Statistician has the right to determine which requests for information are to be considered mandatory if he deems that such information is necessary to produce reliable statistics. It was determined by the Chief Statistician that this survey should be mandatory.
As a result, your business is legally obligated to take part in the survey. Under the Act respecting the Institut de la statistique du Québec, anyone asked to provide the Institut with information deemed mandatory must do so by the prescribed deadline and in the prescribed format.
The Act respecting the Institut de la statistique du Québec is available on Publications Québec’s website.
The Act respecting the Institut de la statistique du Québec guarantees that the information provided will be kept confidential and will only be used for statistical purposes. All the Institut employees have been sworn in before a commissioner and are bound to maintain the secrecy and confidentiality of the data they collect.
Only duly authorized personnel at the Institut will have access to the answers provided by participating businesses. Only results that do not identify specific individuals or businesses will be made public.
You can call the Institut toll-free at 1-800-561-0213.
Only results that do not identify specific individuals or businesses will be published on the Institut website.
For more information about the survey, please contact the Direction de la gestion de la collecte by e-mail at firstname.lastname@example.org or by telephone at 1-800-561-0213 (toll-free). You will have to mention the name of the survey indicated on the invitation letter sent to the business or in the e-mail you received, as well as your name, file number, and contact information.
You can reach us Monday to Friday between 8:30 a.m. and 4:30 p.m.