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    Québec Study on Social Relations at School, at Work and in the Community (QSSR)

    The objective of the study is to learn more about the relations between people at school, at work or elsewhere and to describe the prevalence of workplace harassment, bullying and cyberbullying. Any individual aged 12 and over can be included in the study, whether or not they have experienced these types of situations.

    You have been invited to take part in the survey?
    Go to the questionnaire of the Québec Study on Social Relations at School, at Work and in the Community (QSSR) now to start responding,

    Frequently asked questions

    What is the Institut de la statistique du Québec?

    The Institut de la statistique du Québec, also known as Statistique Québec, is a government agency whose mission is to produce, analyze and disseminate official, objective and quality statistics on various aspects of Québec society.

    How do I participate in the study?

    To participate in the study, you simply have to:

    • go to the following web address: statistique.quebec.ca/qssr;
    • enter your identifier;
    • create a password; and
    • complete the online questionnaire.

    If necessary, you can exit the questionnaire and return to finish it at a more convenient time.

    Statistique Québec will contact the participants who have not submitted their online questionnaire to obtain their answers by phone. If you are not available when we call, you can let us know what time would be more convenient for you.

    I tried accessing the questionnaire but got an error message. What should I do?

    Make sure you entered your identifier correctly.

    You can contact Statistique Québec by phone at 1-800-561-0213 or by e-mail at qssr@stat.gouv.qc.ca.

    In your message, please mention the name of the study printed on your invitation letter, as well as your name, file number and contact information.

    We will respond to your request within 24 hours during our office hours: Monday to Friday from 8:30 a.m. to 4:30 p.m.

    Why was I chosen for the study?

    Your name was selected at random, like the names of thousands of other Quebecers, so that you can participate in the Québec Study on Social Relations at School, at Work and in the Community.

    The personal information required for the study, such as your contact information, was obtained from the Régie de l’assurance maladie du Québec (RAMQ), under an agreement approved by the Commission d’accès à l’information in accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information.

    Do I have to take part in this study?

    Your participation in the study is voluntary, but important, since it will help us to better understand bullying at school or in other contexts and workplace harassment. It will also allow us to learn more about the characteristics of individuals who are less likely to experience these issues. The results of the study will be used to develop or adapt measures, programs and policies aimed at preventing or reducing bullying and harassment in Québec.

    Are telephone conversations recorded?

    For quality and training purposes, telephone conversations with Statistique Québec agents are recorded, but only for those aged 18 or over. If you do not want your conversation to be recorded, simply notify the agent at the beginning of the call.

    What is Statistique Québec’s privacy policy?

    The Act respecting the Institut de la statistique du Québec guarantees that the information you provide will be kept confidential and will only be used for statistical purposes. All Statistique Québec employees have taken an oath before a commissioner and are bound to maintain the secrecy and confidentiality of the data they collect.

    Will you share my answers with other individuals or organizations?

    The data files containing your answers to the questions will be sent on to the Ministère de la Famille, except anything that could be used to identify you, such as your name, address, or phone number. All your personal information will remain confidential and will only be used for statistical purposes.

    Does Statistique Québec have an ethical framework?

    Yes. The study was reviewed by the ethics committee appointed by Statistique Québec. The ethics committee is responsible for safeguarding the respect, dignity and integrity of those participating or included in the study.

    Why did my parents receive a letter about my participation in this study?

    In accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information, the Commission d’accès à l’information du Québec has informed the Institut de la statistique du Québec that an information letter must be sent to the parents or guardians of any minor participating in our studies. However, if you have just reached the age of majority, your parents may also have received a letter. This sometimes happens because ages are calculated based on participants’ year and month of birth only.

    Can I complete the questionnaire for my child or partner?

    The questionnaire is personal and can only be completed by the person who was selected for the study.

    How can I make sure you are from Statistique Québec?

    You can call Statistique Québec toll-free at 1-800-561-0213.

    When will the study results be made available?

    Various publications presenting the results obtained will be published on Statistique Québec’s website as of December 2023.

    How can I get more information about the study?

    For more information about the study, please contact the Direction de la gestion de la collecte by e-mail at qssr@stat.gouv.qc.ca or by phone at 1-800-561-0213 (toll-free). In your message, please mention the name of the study printed on your invitation letter, as well as your name, file number and contact information. You can reach us every day from 9 a.m. to 9 p.m., except on Friday and Saturday night.