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    Québec Study on the Perception of Poverty (QSPP)

    The objective of the study is to collect information on perceptions of poverty and the experiences and impacts associated with these perceptions. All individuals aged 15 and over can be included in the study, whether or not they are living in poverty.

    Frequently asked questions

    What is the Institut de la statistique du Québec?

    The Institut de la statistique du Québec, also known as Statistique Québec, is a government agency whose mission is to produce, analyze and disseminate official, objective and quality statistics on various aspects of Québec society.

    How do I participate in the study?

    To participate in the study, you simply have to:

    • go to this web address: statistique.quebec.ca/qspp;
    • enter your identifier;
    • create a password; and
    • complete the online questionnaire.

    If necessary, you can exit the questionnaire and return to finish it at a more convenient time.

    Statistique Québec will call the participants who have not submitted their online questionnaire to obtain their answers by phone. If you are not available when we call, you can let us know what time would be more convenient for you.

    I tried accessing the questionnaire but got an error message. What should I do?

    Make sure you entered your identifier correctly.

    You can contact Statistique Québec by phone at 1-800-561-0213 or by e-mail at qspp@stat.gouv.qc.ca.

    Please mention the name of the study printed on your invitation letter, as well as your name, file number, and contact information.

    We will respond to your request within 24 hours during our office hours: Monday to Friday from 8:30 a.m. to 4:30 p.m.

    Why was I chosen for the study?

    Your name was selected at random, like the names of thousands of other Quebecers, so that you can participate in the Québec Study on the Perception of Poverty.

    The personal information required for the study, including your contact information, was obtained in accordance with the Act respecting the Institut de la statistique du Québec, which guarantees that it will be kept confidential.

    Do I have to take part in this study?

    Your participation in the study is voluntary, but important, because it will allow us to better understand certain aspects of poverty. The information collected will provide an overview of perceptions of poverty and the impacts associated with these perceptions. It will be used to implement measures aimed at informing the population and preventing and reducing the exclusion of people living in poverty in Québec.

    Are telephone conversations recorded?

    For quality and training purposes, telephone conversations with Statistique Québec agents are recorded. If you do not want your conversation to be recorded, simply notify the agent at the beginning of the call.

    What is Statistique Québec’s privacy policy?

    The Act respecting the Institut de la statistique du Québec guarantees that the information you provide will be kept confidential and will only be used for statistical purposes. All Statistique Québec employees have taken an oath before a commissioner and are bound to maintain the secrecy and confidentiality of the data they collect.

    Does Statistique Québec have an ethical framework?

    Yes. The study was reviewed by the ethics committee appointed by Statistique Québec. The ethics committee is responsible for safeguarding the respect, dignity and integrity of those participating or included in the study.

    Why did my parents receive a letter about my participation in this study?

    In accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information, the Commission d’accès à l’information du Québec has informed the Institut de la statistique du Québec that an information letter must be sent to the parents or guardians of any minor participating in our studies. However, if you have just reached the age of majority, your parents may also have received a letter. This sometimes happens because ages are calculated based on participants’ year and month of birth only.

    Can I complete the questionnaire for my child or partner?

    The questionnaire is personal and can only be completed out by the person who was selected for the study.

    How can I make sure you are from Statistique Québec?

    You can call Statistique Québec toll-free at 1-800-561-0213.

    How can I get more information about the study?

    For more information about the study, please contact the Direction de la gestion de la collecte by e-mail at qspp@stat.gouv.qc.ca or by phone at 1-800-561-0213 (toll-free). Please mention the name of the study printed on your invitation letter, as well as your name, file number and contact information. You can reach us every day from 9 a.m. to 9 p.m., except on Friday and Saturday night.