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    Québec Population Health Survey (QPHS) 2020-2021

    The purpose of this survey is to provide a current picture of the population’s health in order to tailor programs to improve the health and well-being of citizens.

    What is the Institut de la statistique du Québec?

    The Institut de la Statistique du Québec, also known as Statistique Québec, is a government agency whose mission is to produce, analyze and disseminate official, objective and high-quality statistics on various aspects of Québec society.

    How do I participate in the survey?

    To participate in the survey, you simply have to:

    If necessary, you can exit the questionnaire and return to finish it at a more convenient time.

    If you do not have access to the Internet, Statistique Québec will call you to complete the questionnaire over the phone. If you are not available when we call, you can let us know what time would be more convenient for you.

    I tried accessing the questionnaire, but keep getting an error message. What should I do?

    Make sure you entered your identifier and password correctly, without any spaces before or after.

    You can contact Statistique Québec by phone at 1-866 390-5367 or by e-mail at qphs@stat.gouv.qc.ca.

    In your message, please mention the name of the survey printed on your invitation letter, as well as your name and contact information.

    We will respond to your request within 24 hours during our office hours: Monday to Friday from 8:30 a.m. to 4:30 p.m.

    Why were you chosen?

    You were randomly selected to participate in the Québec Population Health Survey 2020-2021 just like thousands of other Quebecers.

    We only obtained the personal information needed for the survey, including your contact information, from the Régie de l’assurance maladie du Québec (RAMQ) under an agreement approved by the Commission d’accès à l’information in accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information.

    Do you have to participate in this survey?

    Your participation in the survey is voluntary, but important since it will allow the ministère de la Santé et des Services sociaux (MSSS) to better meet the needs of the population in terms of health protection. In addition, your participation is essential for producing a specific portrait of the health status of the population in your region so programs and services can be designed or improved to better respond to local needs.

    Are the phone calls recorded?

    For quality and training purposes, phone calls with Statistique Québec agents are recorded. However, if you don't want the call to be recorded, simply notify the agent at the beginning of the call.

    What is Statistique Québec’s privacy policy?

    The Act respecting the Institut de la statistique du Québec guarantees that the information you provide will be kept confidential and will only be used for statistical purposes. All Statistique Québec employees have taken an oath before a commissioner and are bound to maintain the secrecy and confidentiality of the data they collect.

    Will you share my answers with other individuals or organizations?

    Under the terms of the agreement between the ministère de la Santé et des Services sociaux and the infocentre de santé publique du Québec, to whom we will transmit the data collected, with the exception of your last name, first name, address, postal code and telephone number.

    All of your information will be kept confidential and will only be used for statistical purposes.

    For those aged 15 to 17: Why did my parents receive a letter about my participation in this study?

    In accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information, the Commission d’accès à l’information du Québec has informed the Institut de la statistique du Québec that an information letter must be sent to the parents or guardians of any minor participating in our surveys. However, if you have just reached the age of majority, your parents may also have received a letter. This sometimes happens because ages are calculated based on participants’ year and month of birth only.

    Can I fill out the questionnaire for my child, a parent or my spouse?

    The questionnaire is personal and can only be filled out by the person who was selected for the survey.

    Does Statistique Québec have an ethical framework?

    Yes. The survey was reviewed by the ethics committee appointed by Statistique Québec. The ethics committee is responsible for safeguarding the respect, dignity and integrity of those participating or included in the survey.

    How can I make sure you are from Statistique Québec?

    You can call Statistique Québec toll-free at 1 866 390-5367.

    When will the survey results be made available?

    Various publications based on the results of this survey will be made available on Statistique Québec’s website in May 2023.

    How can I get more information about the survey?

    For more information about the survey, please contact the Direction de la gestion de la collecte by e-mail at qphs@stat.gouv.qc.ca or by phone at 1 866 390-5367. You can reach us Monday to Friday from 9 a.m. to 8:30 p.m., Saturday from 10 a.m. to 4:30 p.m. and Sunday from 10 a.m. to 8:30 p.m.